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   Win 3.1x Help


This information mainly applies to Netscape Versions 2 thru 3

Note: These settings are also applicable to most other Windows 3.1 Internet Software

Basics to Check:

  • Minimum System Requirements:
      • DOS Version 5.0 or Later
      Windows 3.1 or 3.11
      8Mb of RAM
      6Mb of Hard Disk Space
  • Search for Winsocks

    • From Dos:  Type cd \ and press the Enter Key.

        Type dir /s winsock.dll and press the Enter Key.

        If you find a winsock.dll other than where your dial in program (such as c:\Netscape),change directory to the appropriate locations and rename the winsock.dll file to winsock.old

        Command: rename winsock.dll winsock.old

    From Windows: Run File Manager. Go to the File Menu and select Search.

        Search for named: winsock.dll

        Start From: c:\

        The box should be checked for "Search all subdirectories"

        Click OK.

      This will find all of the winsock.dll files. Rename all of the winsock.dll files to winsock.old for any files NOT
      located in your dial in program's directory (probably c:\netscape if you are using Netscape 2.01/2.02).
      To rename files to winsock.old:
        Click on the file you wish to rename to highlight it.
        Click on File Menu and Select Rename.
        Type in the the full path and filename you wish to rename the file.
          Ex. c:\aol25\winsock.dll
          Rename to c:\aol25\winsock.old

    Largest Executable Program Size

    All programs require a certain amount of base or conventional memory to run properly in DOS or Windows. To determine how much memory you have go to a DOS Prompt and type: mem /p /c (and press Enter). The largest executable size should be greater than 520K. If you have less than this amount and are running DOS 6.0 or later type MEMMAKER (and press Enter). Choose the express method to optimize. This should free up more conventional memory and therefore increase the largest executable program size.

    Checking the CONFIG.SYS file:

    The config.sys file is located in c:\ directory or root directory. This file can be edited in DOS or Windows. Be VERY CAREFUL when editing this file, since a successful boot requires this file.

    To edit in DOS: Type in edit c:\config.sys
    To edit in Windows: Use Notepad to open the file c:\config.sys
    or Run from Program Manager sysedit
    • EMM386.EXE and HIMEM.SYS
      • The line containing the himem.sys file should be before the emm386.exe file line. Both of these lines should be near or at the top of the file. The lines should look similar to this:
      DEVICE=C:\DOS\HIMEM.SYS
      DEVICE=C:\DOS\EMM386.EXE NOEMS
      If the EMM386.EXE line contains any "X=a number or something", do NOT remove them. However, it is always advisable to remove any "I=something" or "WIN=something" portions of the line.
      Each of the "X=something" (if you have one) should also be references in a EMMEXCLUDE= in the
      C:\WINDOWS\SYSTEM.INI file under the [386 Enh] section.
      If you are not using EMM386.EXE, then you are using another memory manager such as QEMM
      (Quarterdeck Memory Manager). Be sure that the memory manager program does not run in some king of dynamic addressing mode (i.e. Stealth Mode with QEMM). If you are not sure of what your memory manager does, consult your manual or use the DOS device lines exampled above.
      HIMEM.SYS and EMM386.EXE should be located in the same directory.
    • FILES=

      • The files line should be: FILES=99 (or greater than 99).

    • BUFFERS=
      • The files line should be BUFFERS=10,0 (or greater) if SMARTDRIVE.EXE is present in your AUTOEXEC.BAT file. You should be using SMARTDRIVE.EXE. If you are not, the easiest way to set it up is with the MEMMAKER command at the DOS prompt. See Largest Executable Size above
      If your not using SMARTDRIVE.EXE, then should be BUFFERS=40,0
    • STACKS=
    STACKS=9,256 or 18,128
    • FCBS=
    FCBS=4,0 (or greater)
    • SHELL=
    SHELL=C:\COMMAND.COM C:\ /P /E:2048
    Watch out for those slashes and make sure they are the correct direction. Other settings
    can cause problems.

    Checking the AUTOEXEC.BAT File:

    The AUTOEXEC.BAT file is located in c:\ directory or root directory. This file can be edited in DOS or Windows. Be VERY CAREFUL when editing this file, since a successful boot requires this file.

    To edit in DOS: Type in edit c:\autoexec.bat
    To edit in Windows: Use Notepad to open the file c:\autoexec.bat
    • TEMP directory
    Make sure that there is a line indicating the following: SET PATH=C:\TEMP
    This may be set to another directory other than C:\TEMP. That is OK.
    Make sure that this directory stays clean. Use File Manager or thru the DOS prompt
    to go into the TEMP directory and delete all files in that directory.
    • PATH=
    What ever software program you are dialing up with, make sure that the directory in
    which it resides is in the PATH statement.
    If Netscape is your software (Outlook 2.XX) then:
    PATH=C:\DOS;C:\WINDOWS;C:\MOUSE;C:\NETSCAPE
    You may have a longer list of paths.
    **Note: the PATH line must be on only one line**
    • Anti-Virus TSRs
    TSRs are Terminate and Stay Resident programs. TSRs are loaded into a computer's
    memory typically thru the AUTOEXEC.BAT file, but can be loaded via the
    CONFIG.SYS, WIN.INI, and/or the SYSTEM.INI file.
    Antivirus programs/TSRs are known to cause installation problems with all types of
    programs. Remove any TSRs (like Antivirus TSRs) especially if you experience problems
    installing a program.

    Checking the WIN.INI file:

    • LOAD= and RUN=
    To edit in DOS: Type in edit c:\windows\system.ini
    To edit in Windows: Use Notepad to open the file c:\windows\system.ini
    As mentioned above about TSRs, the LOAD= and RUN= lines load in programs or TSRs
    automatically. It is best to disable them from loading (at least temporarily) if you have any
    type of problem. To disable the LOAD= and RUN= lines. Place a ; in front of those lines.
    A semicolon prevents those lines from being executed.
    ;LOAD=
    ;RUN=

    Checking the SYSTEM.INI file:

    • SHELL=
    SHELL=PROGMAN.EXE
    If your shell line does not look like the above, you will need to uninstall the program that is located
    on that line. Norton Desktop and Tabworks are two such programs. Consult your software manual
    for how to uninstall these programs. PROGMAN.EXE is Microsoft's Program Manager.
    • COMM.DRV=
    For all cases except laptop/notebook computers using PCMCIA cards and desktop computers using
    RPI based modems the line should read:
    COMM.DRV=COMM.DRV

    Checking the Virtual Memory (Swap File):

    From the Window's Program Manager, go to the Control Panel and open it (double-click it). Once the Control Panel is opened, double-click the icon labeled Enhanced. Click on the Virtual Memory button.

    Check the current swapfile settings: LOCATION should be an uncompressed drive. TYPE: should be PERMANENT.

    The general rules for the size of the swap file are:

  • Less than 12Mb of physical RAM in your computer means your swap file should be equal or greater than three times the physical RAM.
  • 12Mb - 24Mb of physical RAM in your computer means your swap file should be equal or greater than two times the physical RAM.
  • Greater than 24Mb of physical RAM in your computer means your swap file should be equal or greater than the physical RAM.

    • Video Mode

    Check the video mode. In the Main program group, double click the Windows Setup icon. Read the DISPLAY line. If you are not running on a laptop, and there is something other than VGA listed, go to the Settings menu and select Change Options. Be sure to remember what this setting is. Select the down arrow to the right of the display setting field. Scroll down the list and find the option labeled simply VGA. Select that option and choose OK. You will then have to restart windows.